AFM Privacy Policy

1. Overview

Mozayel LLC may collect, use, store, process, disclose, and protect information in connection with the operation, maintenance, support, security, and improvement of AFM. The types of information we handle depend on how you use the Service, what features you use, and what information you choose to provide.

2. Information We Collect

We may collect information you provide directly, information created through your use of the Service, and certain technical information from your devices, systems, and interactions.

3. Account and Registration Information

When you create or use an account, we may collect information such as:

• Phone number
• Password or authentication-related credentials, in encrypted or protected form where applicable
• Verification data related to OTP, messaging, or other authentication flows
• Profile information you choose to provide
• Identifiers associated with your account, device, or session

4. User Content and Operational Data

We may collect and store information you create, upload, transmit, receive, or manage through the Service, including:

• Financial records, sales records, purchase records, inventory records, and transaction-related data
• Messages, chats, voice notes, attachments, files, media, and other communications
• Receipts, PDF exports, statements, and generated documents
• Notes, labels, custom fields, descriptions, and other user-entered content
• QR-related information used to connect users or identify records within the Service

5. Technical and Device Information

We may collect technical information associated with your access to and use of the Service, including:

• Device type, operating system, device identifiers, app version, crash data, and performance data
• IP address, general region, timestamps, session activity, and network-related information
• Log data, diagnostic information, usage metrics, and error reports
• Information related to browser, app, connectivity, referral source, and interactions with features

6. How We Use Information

We may use information for business and operational purposes including to:

• Provide, operate, maintain, support, secure, and improve the Service
• Create and manage user accounts and authentication flows
• Enable records, chats, QR-based functions, synchronization, exports, and document generation
• Monitor performance, detect abuse, troubleshoot errors, and respond to technical issues
• Analyze usage trends, improve features, and maintain system integrity
• Enforce our Terms of Use and other policies
• Comply with legal obligations, requests, disputes, or lawful process

7. Authentication and Security Processing

We may process phone numbers, authentication metadata, session data, device data, and related technical information to verify accounts, secure access, reduce fraud, manage sessions, detect abuse, and prevent unauthorized use.

Authentication and verification may involve third-party services, including messaging and OTP providers. Delivery success, delivery timing, and verification reliability may depend on third-party infrastructure and factors outside our control.

8. Data Storage and Hosting

Information may be stored, processed, cached, backed up, or transmitted through cloud infrastructure, hosting providers, storage services, communication services, and other technical vendors located in one or more countries.

Your information may be stored or processed in the United States, Afghanistan, or other jurisdictions where Mozayel LLC, its providers, or related systems operate.

9. Third-Party Service Providers

We may use third-party providers to support the Service, including for:

• Hosting and infrastructure
• Cloud storage and databases
• Authentication and OTP delivery
• File handling and document generation
• Logging, analytics, monitoring, and crash reporting
• Security and performance tools

These providers may process information on our behalf according to their own technical and legal frameworks. Mozayel LLC is not responsible for the independent privacy, security, or legal practices of third-party services beyond our direct control.

10. Communications and User Interactions

If you use messaging, voice, file-sharing, QR, or similar features, information relating to those interactions may be processed, stored, or transmitted to provide the Service. You are solely responsible for the content you choose to send, upload, store, or share.

Mozayel LLC does not guarantee that messages, files, or communications will be delivered successfully, preserved permanently, or remain retrievable.

11. Data Retention

We may retain information for as long as necessary for operational, security, legal, compliance, backup, dispute-resolution, technical, or business purposes, unless a longer or shorter period is required by law or by our legitimate operational needs.

We may delete, anonymize, de-identify, archive, or restrict access to information at our discretion, subject to applicable law, operational needs, system limitations, and contractual or legal obligations.

Deleted information may not be recoverable. Residual copies may remain temporarily in backups, archives, logs, caches, or disaster-recovery systems.

12. Data Loss and No Absolute Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no app, server, cloud service, device, network, storage system, or method of transmission is completely secure or fully immune from failure.

You acknowledge that:

• Unauthorized access, hacking, account compromise, device compromise, phishing, malware, interception, and data loss may occur
• Backups may fail or may not be complete
• Information may be corrupted, duplicated, delayed, deleted, or made temporarily unavailable

To the maximum extent permitted by law, Mozayel LLC does not guarantee absolute security, uninterrupted availability, or recoverability of information.

13. How We Share Information

We may disclose or make information available in the following circumstances:

• To service providers and vendors that help us operate the Service
• To comply with law, regulation, legal process, government request, or enforceable legal demand
• To protect rights, property, systems, users, the public, or the integrity of the Service
• In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction
• With your direction, instruction, or consent

We may also disclose de-identified, anonymized, or aggregated information that does not reasonably identify you, where permitted by law.

14. International Data Transfers

By using the Service, you understand and agree that information may be transferred to, processed in, and stored in countries outside your country of residence, where data protection laws may differ.

Where applicable, you acknowledge and consent to such transfers to the extent allowed by law.

15. Your Responsibility

You are responsible for:

• Ensuring that information you provide is accurate, lawful, and appropriate for the Service
• Maintaining the security of your credentials, devices, and access channels
• Backing up information you consider important
• Exercising caution when sharing messages, files, and records with others

16. Children’s Privacy

The Service is not intended for children under the age required by applicable law to consent to data processing or create an account without appropriate parental or guardian authorization. If we become aware that personal information has been collected in violation of applicable law, we may take steps to delete or restrict that information.

17. Legal Bases and User Rights

Depending on your location, you may have rights under applicable law relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent. These rights are not absolute and may be limited by law, technical constraints, security obligations, dispute needs, recordkeeping requirements, fraud prevention, or legitimate business purposes.

To submit a request, contact Mozayel LLC using the contact information below. We may need to verify your identity before acting on a request.

18. Cookies, Local Storage, and Similar Technologies

The Service or related websites may use cookies, local storage, device storage, session storage, caching mechanisms, tokens, or similar technologies to support authentication, security, preferences, performance, analytics, and core functionality.

If you disable certain technologies, parts of the Service may not function properly.

19. Monitoring, Logs, and Diagnostics

We may collect logs, diagnostics, crash information, device details, and system events to maintain the Service, diagnose failures, investigate misuse, improve reliability, and monitor security.

This may include timestamps, error traces, app states, API failures, metadata relating to requests, and similar operational information.

20. Business Transfers

If Mozayel LLC is involved in a merger, acquisition, investment transaction, reorganization, insolvency, restructuring, sale of assets, or similar event, information may be transferred as part of that transaction, subject to applicable law.

21. Policy Changes

Mozayel LLC may revise this Privacy Policy at any time. Updated versions become effective when posted, unless a later date is stated. Your continued use of the Service after an updated Privacy Policy is posted means you acknowledge the revised policy.

22. Contact Information

By using AFM, you acknowledge that your information may be collected, used, stored, disclosed, and processed as described in this Privacy Policy.